Privacy policy

At DTF Chivo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website www.dtfchivo.com.

By using our site, you agree to the terms of this policy.

🔍 What Information We Collect

When you visit or place an order on our website, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing and shipping address, and payment details.

  • Order Details: Custom files you upload (e.g., PNG artwork for DTF/UV DTF prints).

  • Device Information: IP address, browser type, referring/exit pages, and timestamps (via cookies or analytics tools).

🛒 How We Use Your Information

We use your information to:

  • Fulfill and process your orders

  • Communicate with you about your purchase or support inquiry

  • Improve and optimize our website and services

  • Send promotional emails (only if you opt-in)

We do not sell, trade, or rent your personal information to third parties.

💳 Payment Security

All transactions on dtfchivo.com are processed securely using encrypted payment gateways (e.g., Shopify Payments, PayPal). We do not store or access your full credit card information.

🍪 Cookies and Tracking

We use cookies and tracking technologies to enhance your browsing experience and understand how customers use our site. This helps us improve speed, navigation, and product recommendations.

You can disable cookies in your browser settings if preferred.

📤 Third-Party Services

We may share limited information with third-party tools (e.g., Shopify, Google Analytics, shipping providers) strictly for the purpose of fulfilling your orders or analyzing site performance.

🧒 Children’s Privacy

Our website is not intended for use by anyone under the age of 13. We do not knowingly collect personal data from minors.

⚙️ Your Rights

If you are a U.S. resident, you have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Opt-out of email marketing at any time via the unsubscribe link

To make a privacy request, email us at dtfchivo@gmail.com.

🔄 Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date. Please review this page regularly to stay informed.

📞 Contact Us

If you have any questions about this Privacy Policy or your data:

  • Email: dtfchivo@gmail.com

  • Phone: (832) 379-4867

  • Address: #### (Full address coming soon)